Brotlen Privacy Policy

1. Our Commitment to Your Privacy

At Brotlen, we prioritize your trust. This policy explains how we collect, use, and protect your data when you:

• Visit our website (www.brotlen.in).
• Purchase products or use our services.
• Interact with us via social media, email, or customer support.

2. Information We Collect

Personal Data You Provide:

• Contact Details: Name, email, phone, shipping address.
• Payment Information: Card details (processed securely via third-party gateways).
• Account Credentials: Username, password (encrypted).

Automatically Collected Data:

• Device & Browsing Info: IP address, browser type, cookies (see Section 5).
• Usage Patterns: Pages visited, time spent, purchase history.

Third-Party Sources:

• Social media platforms (if you link accounts).
• Analytics tools (e.g., Google Analytics).

3. How We Use Your Data

Your information helps us:

• Process orders and deliver products.
• Personalize your experience (e.g., recommendations).
• Improve our services via analytics.
• Communicate promotions (opt-out anytime).
• Comply with legal obligations.

4. Data Sharing & Disclosure

We may share data with:

• Service Providers: Logistics, payment processors (strict confidentiality agreements).
• Legal Authorities: Only if required by law.
• Business Transfers: In case of mergers/acquisitions (you'll be notified).

5. Cookies & Tracking Technologies

• Cookies enhance site functionality; disable them via browser settings (may limit features).
• Third-Party Cookies: Used for ads/analytics (e.g., Facebook Pixel).

6. Your Rights & Choices

• Access/Correct Data: Update account details in your profile.
• Delete Data: Request removal (exceptions: legal/tax records).
• Marketing Opt-Out: Unsubscribe link in emails.
• GDPR/CCPA Rights: Contact us at [email protected].

7. Security Measures

• Encryption: SSL for transactions.
• Access Controls: Limited to authorized personnel.
• Breach Protocol: Immediate notification per legal requirements.

8. Policy Updates

We'll notify you of changes via email or website notices. Continued use = acceptance.